Prints and other physical products are usually shipped within 1-3 weeks depending on the item. Preorders are shipped according to the information on the website.
We use Postnord and GLS as our main shipping companies and we always provide a link for tracking. When the shipped item is transferred to a local shipping company the tracking link will sometimes no longer be showing the actual status of the shipment. Please allow at least two weeks before contacting us.
If you experience a damaged package, please take a picture and send it to us for further advice.